Services

Customs brokerage services that keep your freight moving

From clearance and documentation to HS classification and compliance support, Candra Customs Brokerage helps Canadian importers and exporters reduce delays, avoid penalties, and stay audit-ready.

Container ship supporting international trade and freight movement

What we handle for you

Choose the support you need—end-to-end clearance or targeted consulting. If you’re unsure, we’ll recommend the right approach based on your goods, mode, and timelines.

Customs clearance

Entry preparation, release coordination, and issue resolution to keep shipments moving at the border.

Import & export documentation

Commercial invoices, packing lists, permits, and supporting documents prepared and reviewed for accuracy.

Tariff classification (HS codes)

HS classification support to reduce risk, improve duty accuracy, and strengthen audit defensibility.

Duty & tax consulting

Guidance on duties, taxes, and applicable programs so you can forecast landed cost with confidence.

Compliance support

Process checks, recordkeeping guidance, and ongoing support to help you stay compliant and audit-ready.

Bonded shipments

Support for bonded movements and time-sensitive freight with clear documentation and coordination.

PIP & CTPAT Support

We help importers and exporters strengthen supply chain security and meet program expectations for Canada’s Partners in Protection (PIP) and the U.S. Customs-Trade Partnership Against Terrorism (CTPAT). Support can include program onboarding, policy and procedure development, evidence and recordkeeping guidance, and preparation for validations or revalidations.

Gap analysis

We review your current security and compliance controls against PIP/CTPAT criteria and deliver a clear findings summary, a prioritized remediation plan, and practical recommendations for documentation, training, and internal accountability.

Procedures & process improvement

We help you turn requirements into day-to-day workflows—standard operating procedures (SOPs), checklists, and role-based steps that improve consistency, reduce security and compliance risk, and make it easier to maintain program readiness over time.

Why Candra

Clear answers, fewer delays

Proactive communication

We flag missing details early and keep you updated so there are no surprises at release.

Compliance-first approach

Documentation and classification support designed to reduce risk and support audit readiness.

Canada-wide support

Based in the GTA and supporting shippers across Canada with responsive, email-first service.

Logistics team reviewing warehouse operations and shipment flow

★★★★★

““Candra helped us clean up our documentation process and get consistent classifications in place. Clear communication and fast turnaround made a real difference.””

Warehouse manager shaking hands with a team member

Operations Manager

Importer

Ontario-based distributor

Email us your shipment details and we’ll reply with next steps and any documents needed to get started.

Email for a Quote

Email preferred

295 Robinson St, Suite 100, Oakville, ON L6J 1G7